Our Company

At Journalbooks, we believe in creative minds working together to create something truly unique. Our company motto reflects our commitment to bringing you the newest, most innovative, and most interesting items designed specifically to meet your client’s needs. We are: Bold, Fresh, Current, and the “Magic Happens” in our facilities right here in North Carolina.

Our goal is to work together to build an item to order based on the information you provide about what your client’s goals are for any particular project. Our team of Creative Sales Reps are trained in graphic design and available to help inspire new ideas and provide designs, and our skilled crew of experienced craftsmen are waiting to turn those ideas into reality. We strive to produce items that are fresh, practical, and inimitable in both creative design and quality. We’re constantly adding new features, cover materials, and options that stay current with fresh market trends while designing around client needs and budget. Rest assured that when you work with the Journalbooks team, you’ll receive the information and support you need to confidently present clients with a range of fresh, one-of-a-kind options at reasonable prices.

Once you place an order with JournalBooks, you can rest easy knowing the order will be produced to your exact specifications, with impeccable quality and on time. From our Sales Support Team, to our Customer Care Professionals, to our Creative Support Staff, to the talented Craftsmen who actually make the products — all of us believe in Relentless Customer Care. That means doing whatever it takes to deliver incredible journals in a process that is simple and seamless for the customer. Almost like magic.

Sales Team

Trained to help you explore all the possibilities to meet your needs—If you have a budget and a project in mind—we will try our best to deliver a solution.

Creative Support Staff

We create virtual mock-ups that go beyond simple logo placement. Give us your art, your budget and your end use and we will create virtuals to add the WOW to your presentation.

Tech Assistance

With over 100 years of combined graphic experience, we can help you with any technical issues and find a solution that works.

Sample Department

We know in order to sell our quality—you need to show it first hand so we keep a large stock of random samples to help you with your presentations. Most are even free — all we ask is that you provide a shipping method and number.

The vast majority of our products are manufactured from scratch in our North Carolina factory by some of the best production craftsmen in America. We know fine craftsmanship and attention to detail create journals that have a look and feel that surpasses the ordinary. One that you\'d be proud to put your name on.

JournalBooks is a strong supporter and member of the following organizations:

PPAI

(Promotional Products Association International)
Member #110769
www.ppai.org

PPAC

(Promotional Products Association of Canada)
Member #20050903
www.promocan.com

ASI

(Advertising Specialty Institute)
Member #91340
www.asicentral.com

Timeplanner® Calendars, Inc. (“factory”) reserves the right to withdraw any item and to change services or prices without notice.

Acceptance of Order

All orders are subject to acceptance by the factory, which reserves the right to refuse any order. All orders subject to credit approval and acceptance. A Pre-payment amount or other security deposit or both may be required based on the cost and size of the order.

Production Ready

An order is considered “production ready” when all elements required by the factory to produce and ship your order are received. Incomplete orders (i.e., orders awaiting imprint copy, cover colors, final quantities, etc.) are held out of production until required items are received by the factory. After all information is received, your order will be processed in our normal production time unless otherwise specified.

Overruns and Underruns

Due to the custom nature of notebook and calendar production, overs and unders are normal and in accordance with printing trade customs. For notebooks or calendars requiring only cover imprints, a variance of 5% over or under the quantity ordered is to be expected. For orders requiring custom overprinting of filler pages, calendar pages and for pictorial calendars, expect a variance of 5%-10%. Overs are more likely than unders. The factory strives to ship at least the quantity ordered. In order to do so, the factory must start production with sufficient additional materials to allow for spoilage losses (in printing, cutting, punching, binding, stamping, & packing). After inspection, if production has been reasonably efficient, there should be more good books than ordered. Orders that state “ship no overruns” are subject to underruns and accepted only with that understanding.

Order Acknowledgments

An acknowledgment will be sent to you via fax or e-mail when the order is factory ready. This will reflect costs of the products, options that have been selected as well as estimated die and art charges. Please read the acknowledgment carefully to ensure that your instructions have been followed and that you are in agreement with the pricing. The factory requires you to sign and return the acknowledgment within 24 hours in order to maintain your production schedule.

Cancellations

Orders will be subject to all costs incurred to date or a cancellation charge of $50(X).

Standard Production Time

Most orders take approximately 7-15 working days after production-ready (factory-ready) order or proof approval has been received. Your order will not be processed until ALL required art and information have been received. Additional time may be required for the more complex orders requiring customized dies, custom filler, screen printing, or multicolored imprinting. Please call the factory for estimated time on custom orders. Factory will acknowledge an estimated ship date on your order acknowledgment.

Features such as elastic band closures, vinyl pockets, or business card pockets may require additional time due to special ordering. Please call factory prior to ordering for production schedule.

Rush Service

Rush service is available for most journal products. Basic one-color foil-imprinted journals can be produced in 10 days from proof approval standard or in 5 days from proof approval with a 20% rush fee added to the unit price. Minimum rush fee is $75(G). Failure to approve your paper proof within 24 hours WILL delay your production. To minimize delays, please provide factory-ready art that does not need a proof for the 5-Day rush service. For 5-Day service, order must be received by 11:00 am Eastern Standard Time for the day to count. Foil matching, custom filler, multi-color imprints, and screen printing are not included in this service. Other products may be rushed; however, rush fees will differ and will be based on the factory’s ability to produce in the allotted time frame. Please call the factory with your special needs. We will do whatever we can to accommodate your needs.

Effective April 14, 2014

In order to protect the quality image of the products sold under the Polyconcept North America (“PCNA”) brands Leed’s, Bullet, and Journalbooks (each a “PCNA Company”, and collectively the “PCNA Companies”) as well as Leed’s licensed brand names (“Leed’s Licensed Brand(s)”), and to maintain consistency among all PCNA brands and Leed's Licensed Brands (collectively, the "Brands"), Leed’s, Bullet and Journalbooks are reissuing their Policy for Online Advertising from May 9, 2011 (the "Policy"), such reissuance to be effective as of April 14, 2014.

For the purposes of this Policy, Leed’s Licensed Brands include: Aladdin®, Alicia Klein®, Arctic Zone® Balmain®, California Innovations®, Case Logic®, Cool Gear®, Cross®, Cutter & Buck®, , Disrupt®, elleven®, Field & Co.®, Griffin®, High Sierra®, Hunt Valley®, Idapt®, JournalBooks, Kenneth Cole Reaction®, Laguiole(R), Luxe®, Neotec®, ProTowels®, Safety Works®, Scripto®, Slazenger®, StrombergBrand®, Thule®, Wenger®, Woolrich®, Zippo®, and Zoom®. This Policy also extends to any new Leed’s Licensed Brands as they may be introduced to the Leed’s product line in the future. All other products in the Leed’s product line are considered Leed’s products.

The Policy is as follows: The Policy is as follows:

1. The PCNA Companies will sell products only to those Distributors or qualified Resellers who, in the sole discretion of the PCNA Companies, do not diminish or otherwise harm any of the Brands. The following are examples of conduct that the PCNA Companies believe diminish the Brands:
   • advertising or marketing any of the Brands in any way that disparages, misrepresents or injures any Brand; and/or
   • advertising or marketing products through online or print advertising methods at deeply discounted prices (e.g., discounted more than 10% (for Leed’s Licensed Brand products) or 20% (for any other PCNA Company’s brand products)) from the applicable company's lowest published coded catalog prices at the applicable company’s highest published catalog quantities or temporarily reduced promotional prices; and/or
   • using any Brand products in any illegal, deceptive, undesirable, or improper advertising, marketing or selling practice, including predatory or “loss leader” pricing, bait and switch, or negative selling practices.
2. The Brand products are for sale only through the promotional products industry. They are not intended for sale through electronic retail channels (i.e. eBay, Amazon.com, etc.).

This Policy represents each PCNA Company's unilateral statement of its intent in selling, or continuing to sell, its respective products, and is not a contract for the sale of products, nor an offer to form a contract. The PCNA Companies are not asking for, and will not accept, any agreement about a Distributor’s compliance with this Policy. Rather, this Policy reflects the PCNA Companies’ decision on how to best to advertise and market their respective products, including the decision to sell to only those Distributors who are committed to furthering the Brands, and appropriate product positioning.

If a PCNA Company discovers a Distributor engaging in any practice inconsistent with this Policy, it may unilaterally decide, in its sole discretion, to terminate its business relationship with that Distributor in whole or in part. Each PCNA Company reserves the right, in its sole discretion, to choose those Distributors with whom it will do business for Brand products.

Except as specifically authorized by a PCNA Company, PCNA Company sales representatives are strictly prohibited from discussing this Policy or any advertising, pricing, or product positioning practice with any Distributor, and from seeking or accepting any assurance of compliance with this Policy. All questions regarding this Policy shall be directed, in writing, to

adpolicy@polyconceptna.com
Subject: Policy for Online Advertising

The PCNA Companies do not seek any comments from any Distributor about the advertising, pricing, or product positioning practices of any other Distributor. Further, the PCNA Companies will not, under any circumstances, discuss the business dealings of any Distributor with any other Distributor. The PCNA Companies reserve the right to change, amend, or discontinue this Policy at any time.

• Certificates of Conformity
• Code of Business Conduct
• Conflict Mineral Statement
• CPSC
• QCA Certification
• Social Responsibility
• FSC Certificate